Food Delivery workers for app-based platforms like Swiggy and Zomato have started taking to social media platforms to air their grievances against the company. The allegations point to exactly the opposite of what the gig-economy and its champions claim. Instead of freedom to work anytime and anywhere that is proclaimed by the platform companies, workers are subjected to an algorithmic surveillance regime that scrutinizes their every move. Let us take a look at the concerns raised by the workers themselves.
Work Hours and Zones: